Quail Valley Association Privacy policy

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 Quail Valley Association ("we," "us," or "our") collects, uses, and protects personal information from visitors to our website, www.quailvalleyrvpark.com.

As a 55+ residential community and RV park located in Desert Hot Springs, California, we are committed to safeguarding the privacy of our members and guests.

 1. Information We Collect

We collect information that you knowingly and willingly provide to us, as well as data gathered automatically through your use of our website.

Personal Information You Provide

When you contact us, make a rental agreement, or register as a guest, we may collect:

• Identifiers: Full name, home address, and mailing address.
• Contact Information: Email address, home phone, work phone, fax, and cellphone numbers.
• Demographic Data: Date of birth, gender, and information about relatives or companions.
• Professional Data: Your profession or occupation.
• Member Details: Member numbers and records of products or services received from us.

Information Collected Automatically

When you visit our website, we may automatically collect certain data, including:

• Usage Data: IP address, browser type, operating system, and details about how you navigated to and used our site.
• Cookies: We use cookies to collect information to improve site performance and targeting.

2. How We Use Your Information

We use the collected information for the following business purposes:

• Facilitating our relationship with members and guests.
• Processing rental agreements and guest registrations.
• Providing continuing services and responding to inquiries.
• Marketing our products and services that may be of interest to you.
• Maintaining and improving our website's user experience.

3. Data Sharing and Disclosure

We do not sell your personal information. We may share or disclose your data in the following circumstances:

• Service Providers: We may share information with authorized employees and contractors (such as consultants) who need access to perform their duties.
• Legal Obligations: We will disclose personal information where required by law, subpoena, or to protect the rights, property, and safety of Quail Valley Association or the public.
• SMS Communications: If you opt into SMS notifications (e.g., for booking reminders), your mobile information and consent data will not be shared with third parties or affiliates for marketing or promotional purposes.

4. Your Rights and Choices

As a California resident, you have specific rights under the California Consumer Privacy Act (CCPA), including the right to know what data we collect, request deletion, correct inaccurate information, and opt-out of marketing communications. We do not discriminate against you for exercising these rights. To exercise these rights, please contact us using the information in Section 7.

5. Data Security

We implement physical, technical, and administrative safeguards to protect your personal information. While we aim for high security, no system is perfectly secure.

6. Children's Privacy

Our services are for adults 18 and older. We do not knowingly collect information from children.

7. Contact Us

If you have questions or wish to exercise your privacy rights, please contact us:

Quail Valley Association
70201 Aurora Rd
Desert Hot Springs, CA 92241
Phone: 760-329-5757

8. Changes to This Policy

We may update this policy by posting changes here. Please review this page periodically.

Effective Date: March 10, 2026